October 1, 2015

FAQs

What are the benefits of auto detailing my vehicle?

Auto detailing is probably the best and most valuable maintenance program for your vehicle. Car detailing is an important single process that covers a wide variety of techniques and products which, to get the best results, require considerable skill to apply. It is considered an efficient renovation and protection of the various surfaces of a vehicle to keep it working in good condition.

Where do you do this?

As we are mobile, we can come to your home or office, as long as we have access to our van near your vehicle. Our unit is completely self-contained – we bring our own water, power and all supplies needed to provide a complete on site service and with our Eco-Friendly auto detailing system, you don’t have to worry about anything harming the environment.

How long does it take to detail my car?

A complete detail, typically requires 4 hours, while an interior only detail or an exterior only detail requires around 2 hours. Please allow more time for pickup trucks and SUVs.

How often should a vehicle be detailed?

Detailing has proven to be effective in getting you a better resale/trade-in price.  So, if you are planning on selling/trading your car, make sure to have it detailed within a week of selling/trading it. It is usually when selling a vehicle that most people consider detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore its condition. That’s why we urge our customers to think of auto detailing as a maintenance program just like changing the fluids, getting a tune-up or rotating the tires. Most people don’t realize that in most cases, it is less expensive to replace the engine than to replace a factory paint job. We recommend at least 2 to 5 times a year depending on your driving and car washing habits and how you store your vehicle. Is it parked inside or outside most of the time? Do you wash it every other day or maybe only once a month? How do you wash it? Do you spend so much time in your vehicle that you feel like it’s your home? These are just some of the determining factors that we consider in recommending what maintenance schedule is best for you.

How do I pay?

We accept all forms of payments. Cash, check or credit.

Do you have service packages available if I want my vehicle detailed more often?

Yes, after your first detail, we would be glad to design an auto detailing maintenance plan specifically for your vehicle.

Do you use harsh chemicals?

No, all of our cleaners and dressings are eco-friendly.

What area do you cover?

We are willing to travel to any area depending on the type of work and its profitability. We may charge a travel fee for  longer distances traveled.

Are you insured?

Yes, we are fully insured and bonded.

Will you be able to remove scratches from my car? What about that hazy/swirly look?

We can remove certain scratches from the exterior clear coat of a car. The rule of thumb is that the scratch has to be on the surface of the clear coat paint. If you can feel it with your finger nail the scratch is too deep to be removed. However, if you can’t feel the scratch with your fingernail there is a great possibility the scratch can be removed. If your car has swirls or a dull look to it, we can restore that new shiny look to your car.

What do I need to do before my scheduled appointment?

We bring all our own water & supplies so you don’t have to worry about a thing. One way that you can help us best serve you when scheduling a detailing service is to empty out your compartments and cargo area. Also let us know if there are any compartments you would rather we not clean. Any other items we find we will place in a bag for your convenience. We bring our own generator for electricity. However, we may ask you if it’s alright to plug into an outlet if possible to keep the noise level down. Also, if you have a shady area such as a garage or other shade available, we would appreciate using this area when detailing your vehicle.

Do you offer corporate or group discounts?

Yes, we offer corporate discounts for fleets, dealerships & offices. We also offer neighborhood discounts when you & at least one neighbor schedule services on the same day. As long as we can service two or more vehicles in the same area we can offer a discount. Please contact us for more info.

How much experience do your detailers have?

Our Certified Detailing Technicians have at least five years of experience in detailing & are certified in each area of vehicle cleaning, reconditioning & preservation. All of our detailing technicians have been trained & are enrolled in continual training programs. Our Certified Master Detailing Technicians have at least 10 years of experience in detailing.  We provide detailing services for residential, commercial & industrial clients.

Can you remove stains from my carpet?

It depends, some stains in the carpet caused from fruit juice, soda, or coffee can set over time or if treated with the wrong type of product. While we have removed these types of stains in many cases, they can be quite challenging in others since carpeting can become abraded over time. This is common in the driver’s area of the car due to constant wear and tear. This cannot be cleaned. The only way to bring the carpet back is to replace it or repair it. However, a great alternative to these options is simply dyeing the carpet.